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Let''s be honest. Complaints are a reality of business. Every company Womens Hunter Renfrow Jersey , no matter how great, responsive, or caring, receives some number of complaints - email, phone calls Womens Foster Moreau Jersey , letters, blog posts, etc. It''s inevitable; you can''t keep all people happy all the time.

Sometimes the complaint hurts. Sometimes it''s personal. It especially hurts when you have a different opinion of the situation, when you realize you''re dealing with perception. It''s frustrating.

So, what do you do?

Here''s my quick list:

1. Listen. Let the person at the other end of complaint be heard. Often this is their need; they need to get the frustration they have heard by someone.

2. Don''t immediately respond. Pause Womens Isaiah Johnson Jersey , take a deep breath. If on the phone, resist the urge to yell back. If on email or other web-based communication tools, resist sending the nasty reply. You want to remain calm and in charge or your emotions. This isn''t easy.

3. Listen Again. Separate what the person is complaining about from what they are now requesting. Handling the complaint and the request are two separate issues.

4. Escalate if necessary. Your business should already have in place a customer complaint escalation plan - a predetermined list of people to escalate to, internal procedures, and external expectations.

5. Don''t promise anything you can''t deliver. In the eyes of the person complaining Womens Maxx Crosby Jersey , you''ve already failed. Don''t add fuel to the fire by promising something you can''t deliver.

6. If you need to research something or collaborate with others, say so. Similar to the tip above, don''t guess at an answer, find an accurate one. Don''t over commit yourself or others.

7. Clearly understand what the person wants now. Without agreeing to a request, clarify what the complainant wants after they issue their complaint. Do they want a refund Womens Trayvon Mullen Jersey , exchange, retroactive discount, ancillary products, an apology, etc? You won''t know what options you have until you know what the person complaining feels is appropriate compensation for their pain. You''re not agreeing here Womens Johnathan Abram Jersey , you want to understand.

8. Be careful responding in writing. Sad, but true. Written response can come back to you in a number of forms - legal action, posted on a website, etc. You never know. That doesn''t mean you shouldn''t write a letter, fax a message or send an means you need to be careful in your language.

9. Look over your options. Now that you know what the complaint is and what the complainant wants Womens Josh Jacobs Jersey , you have to decide how to respond. Compromise may be an option. Dependant upon the nature of the complaint, you may decide to do nothing. In all cases, be clear in your response and provide closure.
exercising wisdom based on knowledge is an able person to predict the cause and effect relationship.

A man must keep his eyes and conscience open and aware of the matters and things prevailing and happening surrounding him and in the society and the things happened in the world history. A man is to keep his mind as an open window. Thus openness of mind in other words is linked with ones consciousness.

III. Selectiveness And human perception: Modern ApproachesEvery man is selective in his own sphere of his activities. It is indeed inherent characteristic of human being. In the process of decision making the characteristics and attitudes of man plays a vital role. Thus, for correct decision correct prediction is essential and here also inevitably comes the concept of cause and effect relation?There are two modern approaches of selectiveness by man in social science which are as below:

1 Close system approach
2 Open system approach

Extreme close system approach prompts a man to make one eyed or arbitrary decision causing adverse effect. In this system idea of better prediction is ignored resulting narrow vision and thus a man fails to spray the fragrance of his knowledge which is called wisdom?

When a man is not conscious of abstracting, when he assumes more knowledge than he really has or when he acts as if he knows it all Womens Clelin Ferrell Jersey , he falls victim to the allness orientation? This is the person with the closed mind, the person who thinks he knows it all. Characteristics of a closed mind person are ?br >
1 Extremely subtle
2 Refusal to learn
3 Refusal to listen
4 Refusal to look or look again
5 Refusal to change or keep up to date
6 Assuming knowledge that one doesnt have
7 Refusal to ask questions
8 Jehovah complex
9 Self-satisfied Man
10 Refusal to delegate responsibility
11 One-way communication
12 Poor mental health and Inferiority Complex

We know wisdom teaches a man to select right or wrong. If the selection or any decision is right then its maker is said to be wise. Thus, we may conclude that he who applying the essence of his knowledge designs a plan or way of action predicts better is a wise man.

Multiplex principles make a man flexible in nature and attitude and thus he may sometimes fail to predict correctly before taking a decision or designing policy. In order to study social science one has to learn the open system approach?so that he becomes able to know the prevailing socio-economic picture of the society. A particular society consists of various people belonging to different religions, values, culture Womens Antonio Brown Jersey , ethics, needs, family structure.

There are many other variables involved in human perception. A persons ability or capacity, his existing knowledge, education or training all play an important role in abstracting. Change and process are importan. Cheap Jerseys Shop Cheap Sports Jerseys Cheap Jerseys China Free Shipping Cheap Jerseys China Wholesale Cheap NFL Jerseys From China Cheap Wholesale NFL Jerseys Cheap Wholesale NFL Jerseys Cheap Custom NFL Jerseys Cheap Soccer Shirts China Cheap Hockey Hats